Responsible Gaming

Our Commitment to Responsible Gaming

At Richard Casino, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes problematic.

Age Verification

Richard Casino is only available to players who are 18 years of age or older, or the legal gambling age in their jurisdiction, whichever is higher. We take age verification seriously and reserve the right to request proof of age at any time. By accessing our site, you confirm that you meet the legal age requirement in Australia.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of the following warning signs in yourself or someone you know, it may be time to seek help:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money lost
• Spending increasing amounts of time and money on gambling
• Hiding gambling activities or lying about the extent of gambling
• Neglecting family, work, or other important responsibilities due to gambling
• Feeling anxious, irritable, or restless when unable to gamble
• Using gambling as an escape from stress, problems, or negative emotions
• Borrowing money to gamble or pay gambling debts
• Gambling to recoup losses or to experience the "big win"
• Friends or family expressing concern about your gambling habits

Self-Help Tools

Richard Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Set a limit on losses you're willing to accept during a gaming session
• Reality Checks: Receive periodic reminders during play sessions about how much time and money you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gambling for a set period
• Account Closure: Close your account permanently if you wish to stop gambling entirely

To access these tools, visit your account settings or contact our customer support team.

Support Organizations

If you or someone you know is struggling with problem gambling, confidential support is available from the following organizations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Provides free, confidential online and telephone counselling services for Australians affected by problem gambling.

International Support Services

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free counselling and support for problem gamblers in the UK.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  Self-exclusion scheme for online gambling in the UK.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based resources and support for responsible gambling in Canada.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
  Resources and referral services for problem gamblers in the US.
• Bundeszentrale für gesundheitliche Aufklärung (Germany)
  Website: www.bzga.de
  German federal health education centre with information on problem gambling.

If You Need Help

If you believe you may have a gambling problem, please reach out to one of the support organizations listed above. These services are confidential and free. There is no shame in asking for help—taking action is a sign of strength.

Remember: gambling should be fun and entertaining. If it stops being enjoyable or starts causing problems in your life, it's time to seek support.

Play responsibly. Gamble only what you can afford to lose.